Privacy Policy

This policy explains what data Yatrikk collects, how we use it, and the choices you have. It applies to our mobile apps and website.

Information we collect

• Account info — name, email, phone, nationality and preferred language
• Content you create — trips, places, expenses, documents, memories (photos & videos) and visited places
• Usage & device data — app interactions, device model, OS version, IP address and crash logs
• Location data — when you search for places or use maps
• Connected services — limited Gmail metadata, only if you enable Pro booking scanning

How we use your information

• Provide and personalize your trips, memories and Discover feed
• Process bookings and subscription payments
• Sync your content securely across devices
• Improve the app, fix bugs and prevent fraud
• Send you service notifications and respond to support requests
• Comply with legal obligations

We process your data based on your consent, to perform our services to you, and on our legitimate interests in running and improving the app.

Payments

Subscription payments are processed by our payment partners (Razorpay on the web, and the App Store / Google Play in the apps). We do not store your full card, UPI or bank details — these are handled directly by the payment provider under their own security standards.

Device permissions

• Camera & Photos — to capture and upload memories and place photos
• Location — to show your position and find nearby places on the map
• Notifications — for trip reminders and important updates

These permissions are optional and only used for the features above. You can change them anytime in your device settings.

Gmail access (Pro)

If you enable automatic booking scanning, we request read-only access to your Gmail to detect travel bookings (such as flights and hotels) and add them to your trips. Yatrikk's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We never use Gmail data for advertising and you can revoke access at any time.

How we share information

• Service providers (cloud storage, maps, analytics and payments) bound by contract
• Travel suppliers, only as needed to fulfil your bookings
• Authorities, where required by law or to protect rights and safety

We never sell your personal data.

Data retention

We keep your data while your account is active. When you delete your account we remove your personal data within 30 days, except records we must retain for legal, tax or fraud-prevention reasons.

Your rights

• Access, correct or export your data
• Withdraw consent or object to certain processing
• Delete your account and associated data
• Raise a complaint with our Grievance Officer or your data-protection authority

You can manage most of this in Profile → Settings, or by contacting us using the details below.

Account & data deletion

You can request deletion anytime using the “Delete account” option in the app, or by emailing our privacy team. We confirm and complete deletion within 30 days.

Children's privacy

The app is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect their personal data.

Data security

We protect your data with encryption in transit, access controls, and a private, owner-only store for your memories. No system is perfectly secure, but we work hard to safeguard your information.

International transfers

Your data may be processed on servers outside your country. Where it is, we take steps to ensure it stays protected under this policy.

Changes to this policy

We may update this policy. We'll revise the “last updated” date and, for significant changes, notify you in the app.

Data we may access

• Identity & contact — name, email, phone
• Photos & videos — memories and place images you add
• Location — for maps and place search
• App activity & diagnostics — usage and crash data
• Email metadata — only with Pro booking scanning enabled

Third-party services

• Supabase — database, authentication and secure media storage
• Google Maps / Places — place search and maps
• Google Sign-In — login and optional Gmail booking scanning
• Razorpay / App Store / Google Play — subscription payments

Each provider processes data under its own policy and our agreements with them.